Terms of Use

Welcome to www.drsoutrikkundu.com .

This Website is operated by Dr. Soutrik Kundu, Orthopaedic Surgeon, Kolkata, West Bengal, India.

By accessing or using this Website, you acknowledge that you have read and understood these Terms of Use and agree to use the Website in accordance with them and applicable laws of India.

If you do not agree with these Terms of Use, please do not use the Website.

1. Purpose of the Website

This Website provides information about:

• Dr. Soutrik Kundu and his professional qualifications and experience

• Orthopaedic conditions and injuries

• Treatment options and procedures in orthopaedics

• Joint replacement, arthroscopy and sports medicine

• Consultation and appointment information

• Other educational and professional information relating to orthopaedic healthcare

The information is provided primarily for general educational and informational purposes.

2. Medical Information Disclaimer

The information provided on this Website is not a substitute for individual medical advice, diagnosis or treatment.

Information about a medical condition, investigation or treatment on this Website should not be interpreted as a diagnosis of your individual condition or as a recommendation that a particular treatment is appropriate for you.

Medical treatment must be determined after appropriate clinical assessment, which may include history-taking, physical examination, review of investigations and consideration of individual circumstances.

You should not delay, discontinue or modify medical treatment solely on the basis of information obtained from this Website.

If you have an urgent or potentially serious medical problem, seek appropriate medical attention promptly.

3. No Doctor–Patient Relationship Through Website Use

Accessing or reading this Website, sending an enquiry, or communicating through a general website contact facility does not by itself establish a doctor–patient relationship between you and Dr. Soutrik Kundu.

A doctor–patient relationship is established only through an appropriate professional consultation and in accordance with applicable professional and legal requirements.

4. Appointments and Consultations

Information provided on this Website regarding consultations, locations, availability, fees or services is for general information and may change without prior notice.

Submitting an appointment request or enquiry does not necessarily constitute confirmation of an appointment.

An appointment is considered confirmed only when confirmation has been provided through the relevant communication or booking channel.

Clinical decisions, investigations and treatment recommendations are made on the basis of individual patient assessment.

5. Accuracy of Information

Reasonable efforts are made to keep the information on this Website accurate and up to date.

However:

• Medical knowledge and treatment recommendations may change.

• Information on the Website may become outdated.

• Errors or omissions may occasionally occur.

• Information may not apply to every individual patient.

Accordingly, no guarantee is made that every piece of information on the Website will always be complete, current or applicable to your individual circumstances.

6. No Guarantee of Treatment Outcome

Medical treatment and surgery involve individual variability and inherent risks.

Information on this Website should not be interpreted as a guarantee, promise or assurance of a particular treatment result or outcome.

Treatment outcomes depend on several factors, including the patient's medical condition, anatomy, rehabilitation, adherence to treatment, coexisting conditions and other individual circumstances.

7. Treatment Information

Descriptions of surgical procedures, investigations, rehabilitation and other treatments are intended to explain commonly used medical approaches in general terms.

The treatment options described may not be suitable for every patient.

The decision to recommend or perform a particular treatment is made after appropriate clinical evaluation and discussion of the potential benefits, risks, alternatives and expected outcomes.

8. Emergency Situations

This Website is not an emergency medical service.

Website enquiries, emails, messages or appointment requests may not be reviewed immediately.

If you are experiencing a medical emergency, severe injury, sudden loss of function, severe pain, breathing difficulty, loss of consciousness or another potentially serious condition, seek immediate medical attention through an appropriate emergency medical facility.

9. User Responsibilities

When using this Website, you agree:

• To use the Website only for lawful purposes.

• Not to attempt to interfere with the operation or security of the Website.

• Not to introduce malicious software, viruses or other harmful material.

• Not to attempt unauthorised access to the Website or its underlying systems.

• Not to use information obtained from the Website for unlawful purposes.

• Not to impersonate another person or misrepresent your identity.

10. Intellectual Property

Unless otherwise stated, the content of this Website, including:

• Text

• Original articles

• Photographs

• Graphics

• Logos

• Illustrations

• Page design

• Other original materials

is owned by or used with permission by Dr. Soutrik Kundu and is protected by applicable intellectual-property laws.

You may view and use the Website for personal, non-commercial and informational purposes.

You must not reproduce, republish, distribute, modify, commercially exploit or substantially copy Website content without prior written permission, except where such use is permitted by applicable law.

11. Medical Images and Educational Material

Images, radiographs, diagrams and other medical or educational materials displayed on the Website are provided for educational purposes.

Where patient-related material is used, reasonable measures will be taken to protect patient confidentiality and identity in accordance with applicable professional and legal requirements.

You must not reproduce or use patient-related material from this Website in a manner that violates privacy, confidentiality or intellectual-property rights.

12. External Websites and Third-Party Services

The Website may contain links to third-party websites or services, including:

• Hospitals or healthcare institutions

• Appointment platforms

• Google services

• Maps

• Communication platforms

• Social-media platforms

• Academic or professional websites

These third-party websites are not under the control of Dr. Soutrik Kundu.

Their availability, content, security and privacy practices are governed by their respective terms and policies.

The presence of an external link does not necessarily constitute an endorsement, guarantee or recommendation of the external website or its services.

13. Privacy and Personal Information

Your use of this Website may involve the processing of personal information.

Such processing is governed by the Website's Privacy Policy, which should be read together with these Terms of Use.

The Website's privacy practices are intended to comply with applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023 and applicable rules as they come into force. 

Please avoid submitting detailed medical records or highly sensitive personal information through ordinary website forms, email or other communication channels unless specifically requested through an appropriate channel.

14. Website Availability and Security

Reasonable efforts may be made to maintain the availability and security of the Website.

However, continuous or uninterrupted availability cannot be guaranteed.

The Website may occasionally be unavailable because of maintenance, technical problems, hosting issues, internet connectivity problems, security incidents or circumstances beyond reasonable control.

No guarantee is made that the Website will always be free from errors, viruses or other potentially harmful components.

15. Limitation of Liability

To the extent permitted by applicable law, Dr. Soutrik Kundu shall not be responsible for losses arising solely from:

• Reliance on general educational information on the Website without obtaining appropriate medical advice

• Inaccuracies or temporary omissions in Website content

• Unavailability or interruption of the Website

• Content or services provided by third-party websites

• Technical problems beyond reasonable control

Nothing in these Terms of Use is intended to exclude or limit any liability, right or remedy that cannot lawfully be excluded or limited under applicable Indian law.

16. Professional and Legal Compliance

The Website and its content are intended to be maintained in accordance with applicable laws, regulations and professional requirements governing medical practice and healthcare communications in India.

Nothing on this Website should be interpreted as an invitation to engage in any unlawful medical practice or as a substitute for the professional standards applicable to registered medical practitioners.

The National Medical Commission maintains the applicable professional-conduct framework for registered medical practitioners on its official website. 

17. No Unlawful Use

You must not use this Website:

• To commit or facilitate an offence

• To violate another person's rights

• To transmit malicious software

• To interfere with the Website's operation

• To attempt unauthorised access

• To collect personal information about other users without appropriate authority

• In any manner prohibited by applicable Indian law

18. Changes to the Website

Dr. Soutrik Kundu may modify, update, suspend or discontinue any part of the Website, including its content, features or links, without prior notice.

Information regarding qualifications, professional affiliations, consultation locations, services and other details may also be updated from time to time.

19. Changes to These Terms

These Terms of Use may be revised periodically to reflect:

• Changes in applicable law

• Changes in professional regulations

• Changes to Website functionality

• Changes to services or third-party integrations

• Other operational or legal requirements

The revised Terms will be published on this page with an updated "Last updated" date.

Your continued use of the Website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, controversy, or claim arising out of or relating to the use of this Website, its content, services, or these Terms and Conditions shall, wherever legally permissible, be subject to the jurisdiction of the competent courts and judicial authorities in Kolkata, West Bengal, India.

The parties shall endeavour to resolve any dispute amicably before initiating formal legal proceedings. Nothing in this clause shall restrict or exclude any rights, remedies, or jurisdiction conferred upon users/patients by applicable Indian law, including any mandatory statutory or consumer-protection provisions.

21. Contact

For questions regarding these Terms of Use, please contact:

Dr. Soutrik Kundu
Orthopaedic Surgeon
Kolkata, West Bengal, India

Email: dr.soutrik.ortho@gmail.com

Phone: +91 8910435993